In this episode, Maynard interviews Jerri Ivey, the owner and CEO of Spark Healthcare Consulting. They discuss the importance of actionable data, the results of an internal EM audit, and how billing teams can optimize technology to improve collections. Jerri shares her journey in healthcare and consulting, emphasizing the value of learning from clients and implementing best practices. They also touch on the challenges of coding errors and the significance of accurate documentation. Jerri highlights the importance of relationships and adding value in both personal and professional life. She shares her definition of success and her vision of building a family business.
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